Terms & Conditions

Last Updated: 06/03/2025

Welcome to SYNAGIC! These Terms & Conditions govern your access and use of www.synagic.co.in (the “Website”). By visiting, browsing, or purchasing from our website, you agree to comply with the following terms.

If you do not agree with any part of these terms, please refrain from using our services.

1. General Terms

- This website is operated by SYNAGIC. Throughout the site, the terms “we,” “us,” and “our” refer to SYNAGIC.
- By accessing or using any part of our website, you agree to be bound by these Terms & Conditions.
- We reserve the right to modify, update, or change these terms at any time without prior notice.
- Continued use of the website after modifications indicates your acceptance of the revised terms.

2. User Eligibility

- To use this website and make purchases, you must be at least 18 years old or have parental/guardian consent.
- You must provide accurate, complete, and up-to-date personal and payment information.
- Any misuse or fraudulent activity may result in termination of your account and potential legal action.

3. Product Information & Availability

- We strive to provide accurate product descriptions and images, but there may be slight variations in color, design, or packaging.
- Product availability is subject to change. If an item is out of stock after you place an order, we will notify you and offer a refund or alternative product.
- We do not guarantee that all products will always be available at all times.

4. Pricing & Payment

- All prices displayed on the website are in Indian Rupees (INR) and are inclusive/exclusive of applicable taxes, as indicated.
- We reserve the right to change prices without prior notice.
- Accepted payment methods include credit/debit cards, UPI, net banking, and wallets.
- Orders will be processed only after successful payment confirmation.

5. Order & Cancellation Policy

- Once an order is placed, you will receive a confirmation email/SMS.
- Orders can only be canceled before they are shipped. Once shipped, cancellations will not be accepted.
- If an order is canceled before shipping, a full refund will be processed to the original payment method.
- We reserve the right to cancel any order due to unforeseen circumstances, including:
  - - Payment fraud suspicion
    - Pricing errors
    - Supply shortages

6. Shipping & Delivery

- We offer shipping services across India.
- Standard delivery times: 5-7 business days (may vary based on location and logistics provider).
- Expedited shipping is available at additional cost.
- SYNAGIC is not responsible for delays due to natural disasters, strikes, or unforeseen courier issues.
- Shipping charges are non-refundable.

7. Return & Refund Policy

- Only sealed, unopened, and unused products are eligible for return.
- Used, opened, or tampered products are not eligible for returns.
- Damaged, broken, or incorrect products will be accepted for return.
- Refunds will be initiated only after product inspection.

8. Intellectual Property

- All content, logos, product designs, images, and text on SYNAGIC’s website are intellectual property of SYNAGIC.
- Unauthorized reproduction, distribution, or modification of any content is strictly prohibited.
- Any violation of our intellectual property rights may result in legal action.

9. User Responsibilities

By using www.synagic.co.in, you agree:

- Not to use the website for any illegal or fraudulent activities.
- Not to interfere with or compromise the security of the website.
- Not to post false reviews, defamatory comments, or spam.
- Not to distribute harmful software, malware, or unauthorized scripts.

Any breach of these responsibilities may result in legal action or account termination.

10. Limitation of Liability

- SYNAGIC is not responsible for any direct, indirect, or incidental damages resulting from the use of our products.
- We make every effort to ensure product safety, but we do not guarantee that the product will be suitable for all users.
- Users should perform patch tests before using cleaning products to avoid adverse reactions.

11. Privacy Policy

- We respect your privacy and do not share your personal data with third parties.
- Customer information is collected only for order fulfillment and customer service purposes.
- We use secure payment gateways to ensure your financial details remain protected.

12. Governing Law & Dispute Resolution

- These Terms & Conditions are governed by Indian laws.
- In case of any disputes, we encourage resolution through mutual discussion.
- If unresolved, disputes will be subject to the jurisdiction of Mumbai courts.

13. Contact Information

For any queries or concerns, please contact us:

📧 Email: support@synagic.co.in
📞 Phone: +91 98671 86632
📍 Address: Pipe Line Road, PAP R 112, Rabale MIDC Rd, Sector 8, MIDC Industrial Area, Rabale, Navi Mumbai, Maharashtra 400701

This product is manufactured by Industrial Innovation Technologies and distributed by SYNAGIC

By accessing SYNAGIC, you acknowledge that you have read, understood, and agree to abide by these Terms & Conditions.

Thank you for choosing SYNAGIC – Your Sneakers Deserve the Best!